FAQ
You should probably just hit us up but if you're not ready for human contact yet, start here.
- 01
Where did the name come from?
Northern Ground means ambition with foundation; risk with pragmatism; adventure with practicality.
- 02
Accepting new clients?
Yes, we're continually onboarding new clients. The majority of our work is project-based. Not into forms? You can text/call Ryan at 414-651-6050.
- 03
How do you charge?
We step through a series of scope definers and then lock in a fixed bid project, in most cases. We're an experienced shop so pay is on par with performance. For most projects we can submit a high-level proposal within 24 hours. We bill T&M for some work including complex dev or bug hunting in third-party code. If you are asking these questions, just drop us a note.
- 04
What are you best at?
Large-scale, complex digital projects with a balance of strategy, user experience, design and code.
- 05
What's with all the icons?
Designed and animated by us, we call them Moving Parts and you should check out our growing collection. Follow us on social for the merch drop. Somewhat serious.
- 06
What else do you do?
At times we let our best clients twist our arms to produce content, even full full branding projects, in context of our digital work. When clients trust us with their brand and appreciate our design sensibilities, they often ask for more. If we can't help, we'll send you to people we trust. We also make a nice espresso.
- 07
What don't you do?
Ongoing SEO and PPC, media buys, PR, comms and most traditional ad agency stuff. But, we partner well and understand that large projects require close collaboration with AORs, PR firms, social shops, etc. We bolt-on to your agency partners while giving you the specialization you need.
- 08
Do you only work on the web?
We're multi-platform. We build for mobile, interactive retail, IoT, custom apps, and fully embedded hardware systems. If you can think it up, we probably have some code to start with. We build software for healthcare companies, live event experiences for auto makers and mobile apps for fintech firms.
- 09
We're having issues with website accessibility. Can you help? Do you guarantee compliance?
Yes we can help and no we don't guarantee compliance, no one can. There are no laws outlining what compliance means. There is no perfect tool, score or cheap plugin. There are however guidelines from WCAG that you should strive towards. If someone is promising you compliance, they aren’t being honest. Compliance is a process that is both art and science. We are an experienced accessibility firm. We use a combination of designers, developers and paid/open tools to audit, prioritize and improve accessibility over time. We work to make our site and our client sites as accessible as possible.
- 10
Is Northern Ground big enough to do our thing?
We can likely output more than you need. Think of us as an integrated project team. We're built lean on purpose and it works. Large companies know that small, agile teams can have huge impact. No gaps, no filler, no speed bumps. Contact us if you need to decrease your time to market and increase your effectiveness.
- 11
Are you hiring?
Not really? If we are, we're loud about it. But we always enjoy connecting with talented. If we're not hiring for your role, we're pretty good connectors.
- 12
Interested in small projects?
Define small.
- 13
How do I get on the list for the Halloween Party?
Contact us with your costume idea.
- 14
Do you rent your space?
At times we've rented our space out for shoots and offered it up for parties and networking events. Our clients enjoy the use of our space anytime.
- 15
Who actually reads FAQ pages anymore?
Seems like you do, weirdo.
Have a question we didn't answer? Stop stalling.